Frequently Asked Questions
The Highlights
Ashro Wellness has partnered with Hydreight to handle our pharmacy and back-office services. Here's how to begin:
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Select Your Desired Service: Click the Book Now button.
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Create Your Account: You'll be directed to the Hydreight, you will be prompted to create an account.
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Download the App: After creating your account, download the Hydreight app. We'll use this app throughout your treatment to order medication and track your progress.
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Schedule Your Appointment: Schedule your initial consultation directly within the Hydreight app.
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Complete Consultation: Ashley will contact you at your scheduled time to conduct your consultation.
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Place Order: If you qualify for your desired service, we will place the order during your visit.
Important Note on Qualification: If you do not qualify for the medication you selected, you will only be charged for the medical consultation and will not be charged the cost of the first month's medication. Reduce the chances of a disqualification by reviewing the absolute contraindications for GLP-1/GIP medications below.
The Specifics
Basic Criteria for Weight Management Medications​
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Body Mass Index (BMI):
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BMI must be 25 or higher to qualify for Semaglutide or Tirzepatide. If your BMI is under 25, we have several Peptides that can help support your weight management goal.
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Medical History: Your provider will review any underlying health conditions, previous weight loss attempts, and any medications you currently take to ensure there are no contraindications.​
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Exclusionary Medical History for Semaglutide/Tirzepatide through Ashro Wellness​
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History of allergy to desired medication ​
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Personal or family history of medullary thyroid carcinoma
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History of Multiple Endocrine Neoplasia Syndrome Type 2
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Type 1 Diabetes
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A1c over 8%
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Pregnancy and Breastfeeding
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There are additional medical conditions that are not an absolute contraindication but may require some additional consideration before prescribing medication. These conditions include:
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History of Pancreatitis ​​
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Sever gastrointestinal disease
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Acute kidney injury
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Acute gallbladder disease
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Suicidal behavior and ideation
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The Consultation Process
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The criteria above are the primary criteria to qualify for Semaglutide and Tirzepatide. We will review the above criteria and rule out exclusionary medical history during your consultation.
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During the consultation we will also:
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Review your current metrics.
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Confirm if you medically qualify for the specific medication you have selected.
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Discuss the benefits and risks of the medication.
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Place order for desired medication
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Provide education on best practices for success on your chosen service. ​​​
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General Medication Highlights ​
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Weight Loss Medications and Peptides: These are sent directly to your desired address with all the supplies you will need to complete the month.
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Medications like NAD+/NR: These can be delivered via either Intramuscular (IM) injection or Intravenous (IV) infusion. If you opt for the IV delivery method, you will need to schedule your appointments through the Hydreight App.
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In general check-ins will be completed during the month to determine the best options for the follow month in terms of dosing.
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Your service can be discontinued at any time. Your card is kept on file through the Hydreight app, however, it will only be charged after having a check-in. At this time there are no automatic renewals.
General Questions
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How long do I need to be on these medications?
The length of treatment varies and is specific to the individual. We will work together as a team to design a treatment plan tailored to your specific needs.
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Can I use my Insurance benefits to cover my medications?
At this time we do not able to accept insurance for any of the available services.
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Can I use my FSA/HSA benefits to cover my medications?
Your medications may be eligible for coverage with your FSA/HSA benefits. We accept all credit cards, as long as your card has a credit card logo it should be acceptable. If you have questions about coverage you can check with your benefits administrator prior to placing your first order. -
Where are my medications manufactured?
The compounded medications for weight loss, and the peptides available on our site are compounded by pharmacies in the United States. The specific pharmacy your medication will come from depends on the medication ordered. During your consultation we can review the pharmacies that are currently filling the medication you are ordering.